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Systems built around your business
No forcing your team into rigid, off-the-shelf software. We configure Salesforce and custom tools to match how your business actually operates.
Your business already has the ambition and the client base. Jason Burgess builds the Salesforce, automation, and AI infrastructure that lets your team stop duct-taping workflows and start scaling on systems built to last.
Most businesses aren't short on effort. They're short on systems that keep up with it.
Somewhere between the spreadsheet that started it all and the team you have today, the tools stopped fitting. Data lives in five places. Processes depend on one person remembering the steps. Reporting takes a day to assemble instead of a click to load.
Jason has spent his career inside that gap — building Salesforce implementations, automations, and custom applications for organizations that needed their systems to actually match how they work, not the other way around. From nonprofit affiliates managing thousands of volunteers to growing businesses drowning in manual process, the pattern is the same: the fix isn't more effort. It's better infrastructure.
That's the standard behind every Gibson Burgess systems engagement — build it right, document it clearly, and hand over something your team can actually run without needing an outside consultant standing over their shoulder.
Whether it's a single Salesforce flow or a full technology overhaul, every engagement is built around the same outcomes.
No forcing your team into rigid, off-the-shelf software. We configure Salesforce and custom tools to match how your business actually operates.
Manual data entry, follow-up emails, approval routing — if it's repeatable, it's a candidate for automation that runs in the background.
Not AI for its own sake — practical use cases identified, prioritized, and implemented where they save real time or unlock real capability.
Every build ships with training and documentation, so your team owns the system instead of depending on us to run it.
A few examples of the kind of work this looks like on the ground.
Implemented Salesforce flows and experience sites to improve the process in all departments, from donor engagement to volunteer registration to managing applications for clients looking for assistance.
Built out a custom Salesforce solution that helps field service companies with lead generation, appointment scheduling, proposals and digital acceptance, job management and costing - while creating a postiive experience for their customers.
Fully assessed business processes and methodologies, with a comprehensive review of the software used to manage the processes. Delivered a comprehensive plan to consolidate systems and provided their employees with the tools necessary to get their job done in a more efficient way.
Led a company-wide migration from Google Workspace to Microsoft 365, managing the end-to-end transition of email, calendars, and file storage to Exchange Online, SharePoint, and OneDrive. Configured user identity and security through Microsoft Entra ID (Azure AD), including conditional access policies, multi-factor authentication, and role-based permissions to protect organizational data. Built out SharePoint site architecture and access controls, mapping legacy Google Drive folder structures and sharing permissions to SharePoint document libraries to maintain data integrity and minimize workflow disruption. Coordinated the migration timeline, troubleshot access and permission issues, and trained users on the new environment to drive adoption across the organization.
Every build starts with the specifics of your industry — the compliance requirements, the workflows, the systems that already exist. Client names stay private; the results speak for the approach.
Growing companies and established operators
Mission-driven organizations, Gibson Burgess Impact
Every engagement starts with what your business actually needs — not a fixed package.
A defined project — a Salesforce implementation, an automation, a custom app — scoped, built, and handed off.
A retained relationship for organizations that want a technology partner in their corner as things change.
Most consultants hand you a system and disappear.
Jason builds it, trains your team on it, and stays reachable when questions come up later.
That's the difference between a project that gets used and one that quietly gets abandoned in six months.
Whether it's one broken process or a full technology overhaul, let's talk about what your business actually needs.
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